Terms & Conditions
1. Introduction
Welcome to Reserve My Table! By using our website (https://www.reservemytable.com.au/), you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please refrain from using our services.
2. Use of Services
- Eligibility: You must be at least 18 years old to use our services.
- Account Creation: To make reservations, you may need to create an account. You are responsible for maintaining the confidentiality of your login information.
- Accuracy of Information: You agree to provide accurate and up-to-date information during registration and while making reservations.
3. Reservations
- Real-Time Availability: Reservations are subject to availability and confirmation from the restaurant.
- Modifications and Cancellations: Guests can modify or cancel reservations according to the restaurant’s policies. Specific cutoff times may apply, as displayed during the booking process.
- No-Show Policy: Restaurants may charge fees for no-shows or last-minute cancellations. Check individual restaurant policies for details.
4. Restaurant Responsibilities
- Restaurants listed on Reserve My Table are solely responsible for the accuracy of their profiles, menus, operating hours, and other details provided.
- Restaurants are responsible for honoring confirmed reservations and ensuring a high-quality dining experience for customers.
5. User Conduct
- Users must not engage in any activities that disrupt the functionality of our website or infringe upon the rights of other users.
- Harassment, abusive language, or discriminatory behavior toward other users, restaurant staff, or our team is strictly prohibited.
6. Payments and Fees
- Booking Fees: Some reservations may require upfront payments or deposits, depending on the restaurant’s policy.
- Refunds: Refunds for cancellations or no-shows are governed by the restaurant’s policies and not by Reserve My Table.
- Platform Fees: Reserve My Table may charge a fee for certain premium services, which will be disclosed at the time of use.
7. Privacy
- Your use of the website is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
8. Intellectual Property
- All content on the website, including logos, text, images, and software, is the intellectual property of Reserve My Table or its licensors.
- Users are prohibited from reproducing, distributing, or using any website content without prior written permission.
9. Liability Disclaimer
- Reserve My Table acts as a platform to facilitate reservations and does not guarantee the quality of services provided by the restaurants. We are not liable for any issues arising from a user’s dining experience, including but not limited to delayed service, incorrect orders, or payment disputes.
10. Service Interruptions
- We do not guarantee uninterrupted access to the website and may occasionally suspend services for maintenance or technical issues.
11. Changes to Terms
- We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the website implies acceptance of the updated terms.
12. Governing Law
- These terms are governed by the laws of [Your Country/Region], and any disputes will be subject to the exclusive jurisdiction of the courts in [Your City].
13. Contact Us
- If you have any questions about these terms, please contact us at:
- Email: support@reservemytable.com.au